How to Lead an IT Team in a Remote Environment

Blog Introduction: Working remotely has become the new normal for many companies, and as a result, IT teams now have to manage their team from afar. It can be difficult for IT Managers to keep their team on track and productive when working remotely, but it is not impossible. Here are some tips for leading your IT team in a remote environment.


It all starts with communication and with a remote team, communication becomes even more vital.  Standup meetings, regular one-on-one checkpoints and frequent team meetings are all effective steps to bridge new communication gaps.  It is a careful balance to not over meeting your team, but hugely important to stay close. 

Set Clear Expectations

It is important to set clear expectations for each team member early on. This includes outlining the tasks that need to be completed and establishing deadlines for those tasks. Additionally, it is important to provide feedback on the progress of each task so that the team can be held accountable for their work. By setting clear expectations from the start, you will ensure that your team members understand what is expected of them and how their performance is being evaluated.

Establishing Processes

It’s important to establish processes for how your IT team works together while in a remote environment as well as what type of communication needs to occur between members of the group. Determine which communication tools will work best for your specific needs and provide training on how to use them effectively. Create guidelines for how decisions get made in the group and ensure everyone understands their role within it so there is no confusion about who is responsible for which tasks or decisions at any given time. Establishing processes like these will help ensure that everyone is on the same page throughout a project’s duration, no matter where they are located physically.

Building Trust with Your Team

Trust is key when managing an IT team in a remote environment. To build trust with your team, be sure to set clear expectations and provide frequent feedback about each individual’s performance. You should also make yourself available to answer questions or address any issues that may arise. Encourage open communication within the team and let them know that they can come to you if they need any help or guidance. Establishing trust will help ensure that your team remains motivated and productive even when working remotely.

Encourage Collaboration

One of the biggest challenges that comes with managing a remote IT team is encouraging collaboration among its members. To do this, you should set up regular video conference calls where everyone can discuss current projects and pitch ideas for future ones. You should also establish channels such as Slack, Teams or email threads where people can easily communicate with each other about any issues or questions they may have. By creating an environment where communication and collaboration are encouraged, you will foster a culture of innovation and productivity within your IT team.

Use Technology Wisely

Technology has made it possible for companies to manage remote teams effectively without having to be physically present at all times. However, it is important not to rely too heavily on technology when managing your remote IT team; while tools such as project management software can help keep track of tasks and deadlines, they cannot replace face-to-face interaction between managers and their teams. Whenever possible, try to schedule video conference calls instead of relying solely on emails or online messages; this will ensure that everyone feels connected and part of the same group despite working remotely. 


Managing an IT team in a remote environment requires patience, communication, and strong leadership skills; however, if done correctly it can lead to better collaboration between managers and their teams which in turn leads to higher productivity levels overall. By setting clear expectations from the start, encouraging collaboration among your team members, and using technology wisely when communicating tasks or ideas, you will be able to successfully manage your remote IT team without having to be physically present at all times.